Terms of Service

Effective Date: 1 March 2026

Overview

This website is operated by RozDana. Throughout the site, the terms “we”, “us”, and “our” refer to RozDana.

By visiting our website and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to these Terms, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or are using the site under supervision of a guardian.

You may not use our products for any unlawful or unauthorized purpose. You must not violate any applicable laws including food safety or consumer protection regulations.

Any breach of these Terms may result in immediate termination of your access to our services.

Section 2 — Product Information & Disclaimers

RozDana products are traditional ready-to-eat grain-based snacks. All nutritional information provided is based on laboratory reports and approximate values per 100g.

These products are not intended to diagnose, treat, cure, or prevent any disease. If you have medical conditions, allergies, or dietary restrictions, please consult a healthcare professional before consumption.

Taste, texture, and color may vary slightly due to natural ingredients and small-batch preparation.

Section 3 — Pricing & Modifications

Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability.

Section 4 — Order Acceptance & Billing

We reserve the right to refuse or cancel any order at our discretion. This may include suspected fraudulent transactions, incorrect pricing, or bulk misuse.

You agree to provide accurate and complete billing and shipping information.

Section 5 — Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances. RozDana is not responsible for delays once the shipment is handed to logistics partners.

Section 6 — Returns & Refunds

Returns are accepted only for damaged, defective, or incorrect products, subject to verification. Due to the nature of food products, opened or consumed items cannot be returned.

Please refer to our Refund Policy for detailed terms.

Section 7 — Third-Party Services

We may use third-party services such as payment gateways and courier partners. We are not responsible for their independent policies or service interruptions.

Section 8 — User Conduct

You agree not to:

• Use this website for unlawful purposes
• Upload harmful code or attempt to hack the website
• Misuse customer data
• Engage in fraudulent chargebacks
• Post abusive or defamatory content

Violation may result in permanent restriction of access.

Section 9 — Limitation of Liability

RozDana shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or website.

Consumption of food products is at the customer’s discretion and responsibility.

Section 10 — Intellectual Property

All content on this website including logos, packaging design, text, and graphics are the property of RozDana. Unauthorized reproduction or commercial use is prohibited.

Section 11 — Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Surat, Gujarat.

Section 12 — Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website implies acceptance of any changes.

---